Shipping policy
Shipping Policy
Last Updated: August 31, 2026
Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible.
Order Processing
Orders are typically processed and shipped within 2–5 business days after your order is placed. Orders are not processed or shipped on weekends or holidays.
During product launches, sales, and other high-volume periods, processing times may be slightly longer. We appreciate your patience during these times.
Once your order has shipped, you will receive a confirmation email or text message containing your tracking information.
Shipping Times
Estimated delivery times begin once your order has been shipped:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days, where available
Please note that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside of our control may occur.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Any free-shipping promotions will be subject to the terms stated at the time of purchase.
Tracking Your Order
Once your order has shipped, you’ll receive tracking information via the email or phone number provided at checkout.
Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.
Incorrect Shipping Addresses
Customers are responsible for providing an accurate shipping address at checkout.
If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made once an order has been processed.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Damaged Packages
Once an order has been marked as delivered by the shipping carrier, we are not responsible for packages that are lost, stolen, or misplaced after delivery.
If your package appears to be lost or has not arrived within the expected delivery window, please contact us so we can help determine the next steps.
If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged packaging and items.
International Shipping
If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
International delivery times may vary depending on customs processing and other factors outside of our control.
Pre-Orders & Limited Drops
For pre-order items, limited releases, or special drops, the estimated shipping date will be stated on the product page or at checkout.
If an order contains both in-stock and pre-order items, the order may ship together once all items are available unless otherwise stated.
Questions
If you have any questions about your order or our shipping policy, please contact us through our customer support channels.
We appreciate your support and thank you for shopping with us!